JEIS and Long Term Disability

The Joint Early Intervention Service and Long Term Disability benefits for CUPE 411 members are handled through the Public Education Benefits Trust.

The Joint Early Intervention Service (JEIS) is an important and required part of a successful return to work. The aim of all members of the JEIS team is to support and assist people through their illness or injury in a caring and safe manner. The team is made up of an Absence Advisor from HR; a senior member from HR; a Health Care Management Specialist from Desjardins; and a Union JEIS Coordinator.

JEIS Process:

  • on the 6th day of absence from work due to illness or injury email┬á or connect directly via: CUPE SIX
  • The Union JEIS Coordinator will contact you shortly after.
  • Within 24-48 hours a Health Care Management Specialist (HCMS) from Desjardins will be in touch with you. They will explain how the program works and will ask a variety of questions. All information that you provide is strictly confidential.
  • The (HCMS) may require you to have paperwork filled out by you and your doctor. This MUST be done within a reasonable amount of time as eligibility for LTD is dependent on forms being submitted in a timely manner.
  • It is the responsibility of the member to keep in touch with the HCMS, this includes returning phone calls when asked (a toll free number should be provided to you); to answer any questions that they may have; and to follow through with the plan that they are working through for you.
  • If you have ANY questions or concerns, please contact the union office at 604.392.1411 or

Participation in the JEIS program is required for every member that is away from work beyond 6 days. Failure to participate could potentially make them ineligible for LTD benefits should the illness/injury become a long term disability claim.

You can learn more about the specific details of the plan through the PEBT site.

Visit the PEBT web site

PEBT bulletin September 20, 2017